Certifications and Training:

  • International Coach Federation (ICF) PCC certification

  • Hogan

  • MRG LEA 360

  • Myers-Briggs Type Indicator (MBTI)

  • Elevating Women in Leadership Certification, LHH

  • Co-Active Training Institute (CPCC)

  • Franklin Covey Leadership

Education:

  • M. Ed. combined School of Education and School of management MBA course work, Boston University

  • B. A. Personnel Management, Michigan State University

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Susan Lincoln, PCC

Executive Consultant and Coach

Susan is a seasoned executive coach and facilitator with over 25 years of experience in leadership development and organizational transformation. Her extensive background spans across various industries, including Financial Services, Hospitality, Retail, Non-profit, and Insurance, where she has held positions ranging from Manager to Executive Committee roles. This diverse experience has equipped her with a unique perspective on the challenges faced by leaders at all levels of an organization. As a Coach, Susan leverages her expertise in Operations Management and Human Resources to provide comprehensive support to her clients.

Her approach is rooted in building perspective to increase self and other awareness, offering pragmatic models for leaders to leverage, and fostering an understanding of behavioral change and its inherent challenges. Susan often incorporates assessments, both self and multi-rater, to enhance the coaching experience and provide data-driven insights.

Susan's coaching philosophy centers on partnering with leaders during times of personal or organizational transition. She excels in guiding executives through the complexities of start-ups, mergers and acquisitions, and turnaround situations, as well as navigating economic challenges and high-growth opportunities. Her ability to build trust, ask thought-provoking questions, and provide actionable frameworks has consistently earned her top scores from coaching clients.

The ideal clients for Susan are senior leaders and executives who are facing significant transitions or seeking to enhance their leadership capabilities. Whether it's stepping into a new role, leading former peers, or navigating complex organizational dynamics, Susan's expertise shines in helping leaders overcome barriers to effective leadership, high performance teams, productivity, and engagement. Her passion for coaching is driven by the transformative impact she continues to have on leaders and organizations alike.